Question:
I'd like to send a gift certificate to a friend or relative. Is there a way to do this?
Answer:
Absolutely!!!
You'll be purchasing your gift certificate through Paypal which is safe and secure, and
you can choose to buy for any amount from $5.00 to $1,000.00.
The recipient must have to have a Paypal account to use the certificate.
Upon receipt, all they need to do is enter the certificate number at the time of checkout
to receive their gift. You can send it by e-mail or print it out and deliver it in person.
There are no expiration dates on these certificates. Store prices are subject to change.
You can click on this link to read all of Paypal's terms and conditions.
To purchase a gift certificate simply click on the button below...
Question:
What forms of payment do you accept on this website?
Answer:
We accept all major credit cards and Paypal.
If you wish to pay by check or money order please Contact Us.
Credit card customers can use Visa, Mastercard, American Express or Discover cards to
make their purchases. At checkout it is important to complete all of the required information.
Bear in mind that California residents
will pay state sales tax.
If you currently have a Paypal account you can shorten the checkout process by clicking the
"Get Paypal Info" button on the first page of checkout. This will give you instant access to your
stored Paypal information.
If you would like to open Paypal account, they're easy to set up. You'll find that it's a very fast
and safe way to buy and sell online. Please click on the button below to get started.
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Question:
Do you ship internationally?
Answer:
No, at this time we only ship to the United States, APO's and U.S. territories.
Question:
What is your return policy?
Answer:
We have a no return policy on most items, with a one exception.
Items are represented as accurately as possible in our photographs, but there will almost
always be slight variations in color due to the lighting we use in our photography and the wide variety of computer monitor color variations.
The one exception to our return policy is a surface flaw that we may have missed during our
pre-shipping inspection. Buyer will be responsible for the return shipping cost and can request either a replacement (if available) or a refund.
Most of our UPS shipments are insured and should they be damaged in transit we will gladly help
you file a claim.
All returns must be received within 30 days of purchase.
Other than that, all sales are final.
Question:
How long will it take for my items to arrive?
Answer:
Generally speaking, we ship all of our packages on the next business day. Sometimes
sooner if possible. We do not ship on weekends or holidays.
Domestic Shipping:
U.S.P.S. PRIORITY: Generally 2-3 Working Days
- This option is available to ALL U.S. addresses, including Hawaii, Alaska, APO addresses
and U.S. territories. This method is required for all P.O. Box deliveries.
Shipments to Hawaii, Alaska APO's and U.S. territories will take slightly longer.
U.S.P.S. GROUND: Generally 5-7 Working Days
- This is our standard method of delivery. We charge a flat rate on all UPS ground shipments.
UPS will ship to all U.S. addresses with the exception of P.O. boxes. Prices to Alaska, Hawaii,
APO addresses and U.S. territories are slightly more. UPS Ground shipments generally are
covered by insurance in the event of loss or damage.
U.P.S. Next Day Air: Next Business Day
- This option is available to all U.S. destinations including APO's and U.S. terrorities excluding
P.O. Boxes. For P.O. deliveries, please choose U.S.P.S. Priority Mail.
U.P.S. 2nd Day Air: Two Business Days
- This option is available to all U.S. destinations including APO's and U.S. terrorities excluding
P.O. Boxes. For P.O. deliveries, please choose U.S.P.S. Priority Mail.
U.P.S. 3 DAY SELECT: Three Business Days
- This option is available to all U.S. destinations including APO's and U.S. terrorities excluding
P.O. Boxes. For P.O. deliveries, please choose U.S.P.S. Priority Mail.
Whenever possible we will send you a tracking number. If you have any problems with
delivery, please Contact Us and we will check on the delivery status for you.
For more details on payment and checkout, please visit our Checkout & Shipping page.
Question:
Do you sell wholesale?
Answer:
Sorry, but not at this time.
Question:
Some of the items I want are listed as out of stock. How soon will you have them available?
Answer:
That varies according to the popularity of the item. Because of our ever changing selection
we generally only carry small quantities of each product. If an item doesn't sell well we will
discontinue it. Generally we re-stock our most popular items bi-monthly, but if we get requests
we'll certainly try to get them listed sooner.
If you would like to request a certain out of stock item feel free to Contact Us.
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